Contracts Area Manager – Capistrano Beach, CA, US

The Contracts Area Manager oversees all aspects of the daily operations of contracts department with in the dedicated area. The Area Manager ensures accuracy and compliance with all company policies and procedures, with emphasis on accurate contract generation, compliance with credit underwriting and pricing guidelines. Acts as a liaison between the Sales Management team and Financial Services to support overall sales and company goals. The Area Manager oversees staff hiring, training and discipline. The Area Manager actively exhibits professionalism and leadership while promoting a team-oriented environment. The Area Manager is required to commute back and forth to each site to ensure coverage and support as needed.

Job Title Contracts Area Manager

Location Capistrano Beach, CA, US

Organization Name DRI Capistrano Beach, CA, US

Department Description

WELCOME TO DIAMOND RESORTS INTERNATIONAL®
Diamond Resorts International® is a worldwide leader in hospitality and vacation ownership. We are committed to providing every member, owner and guest with the hassle-free, relaxing, memorable vacation holiday experience they deserve. We aim to consistently exceed expectations with high quality resorts and industry-leading hospitality.

ABOUT DIAMOND RESORTS INTERNATIONAL®
Diamond Resorts International® (NYSE: DRII), with its network of more than 330 vacation destinations located in 34 countries throughout the continental United States, Hawaii, Canada, Mexico, the Caribbean, South America, Central America, Europe, Asia, Australasia and Africa, provides guests with choice and flexibility to let them create their dream vacation, whether they are traveling an hour away or around the world. Our relaxing vacations have the power to give guests an increased sense of happiness and satisfaction in their lives, while feeling healthier and more fulfilled in their relationships, by enjoying memorable and meaningful experiences that let them Stay Vacationed.™

Diamond Resorts International® manages vacation ownership resorts and sells vacation ownership points that provide members and owners with Vacations for Life® at over 330 managed and affiliated properties and cruise itineraries.

Detailed Description

JOB RESPONSIBILITIES:

Implement and manage all phases of contracts operations, contract accuracy, corporate reporting and ensuring compliance with all corporate policies.
Conduct quarterly and yearly employee evaluations including coaching, quality assurance and team development.
Report accurate information on a daily basis to various levels of management.
Prepare and approve departmental payroll.
Oversee staff to include hiring, training, supervision and discipline.
Track and monitor money from sales, cash outs and pender flows. Assist with all exceptions.
Accountable for accuracy of all daily cash intake for down payments.
Provide superior customer service in accordance with the Company DRIven to Excellence standards.
Consistently practice the We Love to Say Yes® and maintain the highest standards of professionalism when interacting with fellow team members, management, owners, members and prospects.
Operate office machinery (i.e., computer, copy machine, fax machine).
Perform other duties as assigned.
Travel as needed to support all job functions pertaining to contracts in the area of responsibility.

A more detailed job description is available upon request from the Human Resources Department.

Job Requirements

QUALIFICATIONS

Required:

Five plus (5+) years of supervisory/management experience of eight or more employees preferred.
Computer proficiency in Microsoft Word, Excel and Outlook.
High School diploma, GED or equivalent.

Preferred:

Four (4) to six (6) years vacation ownership work experience in a contracts-related environment.
Bachelor’s degree.

SKILLS

Required:

Basic mathematical skills.
Excellent customer service skills.
Excellent interpersonal and communication skills.
Time management; the ability to organize and manage multiple priorities.
Problem analysis and problem solving skills.
Initiative and adaptability.
Detail oriented.

Additional Details

Diamond Resorts International® offers:

Excellent earning potential.
Excellent benefits program including company matching 401(k).
Eligibility for our tuition reimbursement program.
Resort Privilege Program (eligibility for travel discounts).
Industry leading training program.
Fun working environment.
Unlimited real growth opportunities.

How To Apply