Contract Specialist – Capistrano Beach, CA, US

As an Entry Level position, the Contracts Specialist generates legal documents (contracts) for all vacation ownership sales and performs related tasks required to complete the transaction in an expedient manner. The Specialist prepares and helps facilitate the contract for recordation as directed.

Job Title Contracts Specialist

Location Capistrano Beach, CA, US

Organization Name DRI Capistrano Beach, CA, US

Department Description

WELCOME TO DIAMOND RESORTS INTERNATIONAL®
Diamond Resorts International® is a worldwide leader in hospitality and vacation ownership. We are committed to providing every member, owner and guest with the hassle-free, relaxing, memorable vacation holiday experience they deserve. We aim to consistently exceed expectations with high quality resorts and industry-leading hospitality.

Diamond Resorts International® manages vacation ownership resorts and sells vacation ownership points that provide members and owners with Vacations of a Lifetime™ through 92 managed resorts, 210 affiliated properties and four cruise itineraries. To learn more, visit DiamondResorts.com.

Detailed Description

JOB RESPONSIBILITIES:

Review purchase proposals for accuracy and legibility.
Perform data entry on legal contracts between the company and its clients, to include incentive letter preparation and processing down payments.
Retrieve credit, loan and account history of prospective clients.
Review contracts for accuracy (i.e., signatures, address, financing, etc.).
Review contracts created by fellow team members for quality assurance and accuracy.
Follow up with sales sites for corrections and recording errors.
Prepare contracts for recordation by making copies and creating packs for distribution.
Copy purchase proposals, club documents, etc. and transmit to appropriate departments.
Track, monitor and transmit money from sales, cash outs, etc. Includes deposit transmittals.
Reconcile daily batch transactions.
Prepare opening and closing reports and distribute to the appropriate personnel.
Maintain various sales and/or marketing logs.
Maintain the Atlas database.
Prepare forms for sales presentations.
Make owner kits using various sales and marketing collateral; make copies and compile/organize contract packs.
Support the sales sites as necessary to complete paperwork for contracts generated.
Assist Sales and Verification departments regarding owner-related issues at point of sale or after.
Communicate with sales sites and corporate departments via email and telephone.
Answer telephones, file documents and perform other general clerical duties.
Perform miscellaneous data entry and document preparation in support of other departments.
Provide superior customer service in accordance with the Company DRIven to Excellence standards.
Maintain the highest standards of professionalism when interacting with fellow team members as well as prospects, members, owners, and guests.
Operate office machinery (i.e., computer, copy machine, fax machine).
Perform other duties as assigned.

A more detailed job description is available upon request from the Human Resources Department.

Job Requirements

QUALIFICATIONS

Required:

Intermediate computer proficiency in Microsoft Word, Excel and Outlook.
High School diploma, GED or equivalent.

Preferred:

Experience in timeshare is a plus
Real estate, mortgage and/or sales office experience.
Contracts knowledge and experience.
Financial background helpful.
Previous experience in the hospitality or timeshare industry.

SKILLS

Required:

Basic mathematical skills, including the ability to calculate percentages and discounts.
Ability to type 35 WPM.
Ability to read, analyze and interpret common technical journals, financial reports, professional journals and/or government regulations.
Ability to handle stressful situations.
Excellent customer service skills.
Excellent interpersonal and communication skills.
Time management; the ability to organize and manage multiple priorities.
Problem analysis and problem solving skills.
Initiative and adaptability.
Detail oriented.

Additional Details

Diamond Resorts International® offers:

Excellent earning potential.
Excellent benefits program including company matching 401(k).
Eligibility for our tuition reimbursement program.
Resort Privilege Program (eligibility for travel discounts).
Industry leading training program.
Fun working environment.
Unlimited real growth opportunities.

How To Apply