House Person – Capistrano Beach, CA, US

The House Person cleans guest rooms and replaces required supplies. The House Person vacuums carpets and cleans windows. This team member ensures carts are clean and stocked with cleaning & room supplies. The House Person completes assignment sheets and report room status discrepancies & maintenance to the Executive Housekeeper or Housekeeping Supervisor.

Job Title House Person

Location Capistrano Beach, CA, US

Organization Name DRI Capistrano Beach, CA, US

Department Description

WELCOME TO DIAMOND RESORTS INTERNATIONAL®
Diamond Resorts International® is a worldwide leader in hospitality and vacation ownership. We are committed to providing every member, owner and guest with the hassle-free, relaxing, memorable vacation holiday experience they deserve. We aim to consistently exceed expectations with high quality resorts and industry-leading hospitality.

ABOUT DIAMOND RESORTS CORPORATION
Diamond Resorts Corporation and its subsidiaries own, operate and manage vacation ownership resorts and, through resort and partner affiliation agreements, provide members and owners with access to 89 managed resorts, 163 affiliated resorts, 48 affiliated hotels and four cruise itineraries through THE Club® at Diamond Resorts International®. To learn more, visit DiamondResorts.com.

Detailed Description

JOB RESPONSIBILITIES:

Provide a clean, sanitary and inviting hotel room for the guest.
Clean guest bathrooms, bedrooms, parlors and kitchenettes.
Make beds with clean linen, and places clean linen in bathrooms.
Vacuum and spot-clean carpets.
Clean lamps and check for correct light bulb wattage.
Replace and add required supplies in guest rooms.
Turn in lost & found articles immediately.
Empty and clean vacuum sweepers.
Stock carts with necessary linen, room and cleaning supplies.
Report room status throughout the day.
Complete assignment sheets.
Report maintenance deficiencies.
Comply with company & departmental policies and procedures.
Provide assistance to other team members to contribute to the smooth operation of the department and resort.
Provide superior customer service in accordance with the Company DRIven to Excellence standards.
Consistently practice the and maintain the highest standards of professionalism when interacting with fellow team members, management, owners, members and prospects.
Perform other duties as assigned.

A more detailed job description is available upon request from the Human Resources Department.

Job Requirements

Required:

Six (6) months general cleaning experience.

Preferred:

Previous experience in the hospitality or timeshare industry.
High School diploma, GED or equivalent.

SKILLS

Required:

Excellent customer service skills.
Excellent interpersonal and communication skills.
Time management; the ability to organize and manage multiple priorities.
Problem analysis and problem solving skills.
Initiative and adaptability.
Detail oriented.

Additional Details

Diamond Resorts International® offers:

Excellent earning potential.
Excellent benefits program including company matching 401(k).
Eligibility for our tuition reimbursement program.
Resort Privilege Program (eligibility for travel discounts).
Industry leading training program.
Fun working environment.
Unlimited real growth opportunities.

How To Apply