Off Property Contact – Capistrano Beach, CA, US

The Off Property Contact (OPC) works within a specific location speaking & soliciting to the public to attend our vacation ownership presentation. The OPC qualifies the prospective clients, ensuring they meet established guidelines. Once qualified, the OPC invites them to attend a vacation ownership presentation and documents the registration.

Job Title Off Property Contact

Location Capistrano Beach, CA, US

Organization Name DRI Capistrano Beach, CA, US

Department Description

WELCOME TO DIAMOND RESORTS INTERNATIONAL®
Diamond Resorts International® is a worldwide leader in hospitality and vacation ownership. We are committed to providing every member, owner and guest with the hassle-free, relaxing, memorable vacation holiday experience they deserve. We aim to consistently exceed expectations with high quality resorts and industry-leading hospitality.

ABOUT DIAMOND RESORTS CORPORATION
Diamond Resorts Corporation and its subsidiaries own, operate and manage vacation ownership resorts and, through resort and partner affiliation agreements, provide members and owners with access to 89 managed resorts, 163 affiliated resorts, 48 affiliated hotels and four cruise itineraries through THE Club® at Diamond Resorts International®. To learn more, visit DiamondResorts.com.

Detailed Description

JOB RESPONSIBILITIES:

Generate sales tours for each resort entity.
Consistently achieve established production standards as outlined in departmental compensation plan.
Communicate the customer needs and interest to direct supervisors so the company will continue to change based on market needs.
Communicate information on the area attractions to prospective clients.
Accurately reconcile and report monies collected on a daily basis.
Represent Diamond Resorts International® in a professional manner at all times.
Follow all rules of dress and conduct that have been presented to the team member.
Provide superior customer service in accordance with the Company DRIven to Excellence standards.
Consistently practice and maintain the highest standards of professionalism when interacting with fellow team members, management, owners, members and prospects.
Operate office machinery (i.e., computer, copy machine, fax machine).
Perform other duties as assigned.

A more detailed job description is available upon request from the Human Resources Department.

Job Requirements

QUALIFICATIONS

Required:

Computer proficiency in Microsoft Word, Excel and Outlook.
High School diploma, GED or equivalent.
Licensing as required by state laws & regulations.

Preferred:

Previous sales or marketing experience.
Previous experience in the hospitality or timeshare industry.

SKILLS

Required:

Professional, energetic and outgoing personality.
Competitive, goal-oriented and persuasive.
Self motivated, with the ability to work independently and contribute as a team player.
Resilient and able to handle rejection.
Able to quickly build rapport and explain DRI products & services.
Must have knowledge of the local area’s attractions and entertainment.
Excellent customer service and selling skills.
Excellent interpersonal, communication and listening skills.
Time management; the ability to organize and manage multiple priorities.
Problem analysis and problem solving skills.
Initiative and adaptability.
Detail oriented.

Preferred:

Bilingual.

Additional Details

Diamond Resorts International® offers:

Excellent earning potential.
Excellent benefits program including company matching 401(k).
Eligibility for our tuition reimbursement program.
Resort Privilege Program (eligibility for travel discounts).
Industry leading training program.
Fun working environment.
Unlimited real growth opportunities.

How To Apply